Founded in 2005, DNA Clinics was an exciting and controversial concept at the time. Exciting, because there was no other service like it in the UK. But controversial because the science was new, and some had concerns about the support in place. Fears were quickly allayed when it became clear that counselling support would be available. As a result, the new DNA test service quickly gained a reputation for trust and reliability.
Since then, the brand is now part of Crystal Health Group. Combining DNA testing with other science-based services. These include drug and alcohol testing, and occupational medical assessments.
DNA Clinics Credentials
The Bio-testing industry is becoming more regulated in the UK. This includes GDPR compliance and adhering to the Human Tissue Act of 2004. We meet each of these through our quality management systems.
What you see below is a voluntary commitment from Crystal Health Group. We continue to invest in quality to deliver the best possible testing service to you. Annual external and regular internal audits maintain compliance to these standards. Also, we perform all analysis in a UKAS 17025 accredited laboratory here in the UK. As a result of all this, you can be confident in our Accredited DNA Testing services.
ISO 9001:2015 Quality Management Systems
Ensures that the DNA Clinics service is focusesd on customer needs. This includes all the quality checks we perform. Also, it encompasses communicating with you in an effective way. This is all delivered by trained and competent staff.
ISO/IEC 27001:2013 Information Security Management System
We are one of the few organisations in this sector certified to this Management System. This standard enables us to meet the new GDPR requirements. As a result, we design our processes and systems to prevent a breach of your data.
ISO 14001:2015 Environmental Management System
It is important that we understand our impact on the environment as a result of our activities. In turn, we can reduce our impact and influence others to do so.
External auditing takes place on our organisation to ensure all the above standards are compliant. Also, we underpin all certification and accreditation with our company values. As a result, all employees and contractors buy in to the behaviours we expect. Furthermore, our foundations for the above include the company’s strategy and vision. This includes delivering Accredited DNA Testing services.
DNA Clinics Aim
We aim to provide convenience, confidence and support to all our clients. This covers the scope of all DNA Testing services.
We will achieve this by:
- Through local DNA Clinics and a network of certified and trained sample collectors.
- In our accredited DNA Testing services. These are compliant with regulatory and chain of custody requirements. Also delivered by competent, trained and motivated employees.
- Ongoing support with extensive therapy and counselling services at selected DNA Clinics.
- Continue to work with important brand partners such as Boots
- To help improve our service, you can leave feedback here.
Meet The Team
Nichola Lawton BSc (Hons) Bio Medical Science
Jemma Major BSc (Hons) Bio Medical Science
Amy Hindhaugh BSc (Hons) Bio Medical Science
Danielle Delos Angeles BSc (Hons) Bio Medical Science