The DNA Clinics was Europe's first DNA Testing Clinic, opening in the city of Liverpool in 2005.
Since then, the service has become part of the Crystal Health Group, offering Bio-testing services throughout the UK and Ireland with over 500 accredited professionals working from over 150 locations nationwide.
So what sets us apart from other DNA test service providers?
Our intention from the beginning has been to provide a DNA testing service using an ethical approach and offering an alternative to the faceless internet and mail order only based companies. Our mission statement has evolved from this ethical approach focusing directly on our clients needs:
The first element of our mission statement is to offer all of our clients the convenience of attending an appointment for your DNA test sample collection. We aim to achieve full coverage of the UK and Ireland thus providing clients short journey times to DNA testing clinics or pharmacies.
Alternatively, DNA Clinics can arrange for one of our registered nurses to attend a location of your choice. There is also the option to order a FREE DNA test kit, delivered to your home address free of charge.
DNA Clinics work in partnership with several accredited laboratories. Registered under the Data Protection Act 1998 Registration No. Z3438908, you can be assured that all of your personal data and DNA test results are handled and stored using secure and compliant systems.
All DNA testing is carried out in the UK/EU. DNA Clinics are aware of other DNA testing companies who use non-accredited laboratories based outside the EU. If you have been involved in a DNA test where this is the case, please call us free on 0800 032 5945 to speak to a qualified clinical adviser who will be able to help you.
With a dedicated DNA test case manager and optional counselling services at selected DNA testing clinics, Crystal Health clinical and customer service support is unrivaled. We are proud of the professionalism and sensitivity that we provide to all of our clients. We understand that DNA testing can result in life changing decisions.
We encourage all of our clients to use the free telephone support service, contact a DNA testing clinic directly and recommend utilising the optional counselling support service if required.
ISO 9001: 2008 Quality Management System
ISO 27001: 2005 Information Security Management System
ISO 14001: 2004 Environmental Management System